Scent enhances memory

Scent enhances memory


Researchers in the United States and Singapore confirmed scent helps consumers remember product information.


Aradhna Krishna of the University of Michigan in Ann Arbor, May Lwin of Nanyang Technological University in Singapore and Maureen Morrin of Rutgers University in Camden, N.J., found scent enhances a product’s distinctiveness.


However, the study, published in the Journal of Consumer Research, also found a distinctive scent in the marketplace was not all that helpful in remembering particular products.


The authors had 151 study participants evaluate pencils that were unscented, or scented with either common pine scent or more uncommon tea tree scent. They also had participants react to scented items vs. items in a scented environment.


“We found that the memory for the scented pencils was much greater than memory for the unscented pencils, and that this effect was especially pronounced after a time delay,” the authors said in a statement.


“Our studies show that product scent significantly enhances recall of product information, and that this enhanced memory for product information persists over time — for at least two weeks after the time of exposure.”

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22/2/2010 Todd Foster:

This is a very interesting stat. I have seen other stats that say the recall rate for scented pieces in the mail is 65%!

I a compiling some information and would be grateful for any other stats you may have!

Regards Todd Foster, Marketing and Business Development Manager

17/3/2010 Phil:

To Ted

Here are some more stats for you.

• Martin Lindstrom, author of Brand Sense, is an enthusiastic advocate of incorporating the sense of smell into as many aspects of a firm’s marketing as possible. He notes that a study showed that 80% of men and 90% of women reported having vivid, emotion-triggering memories evoked by odor.

• Scents can affect perception in other ways, too. An experiment in which two pairs of identical Nike shoes were evaluated by consumers, one in a room with a floral scent and one with no scent. Fully 84% of the subjects evaluated the sneakers in the scented room as superior.

Also from a Study made in Montreal in a Shopping center by the University of Montreal by Professor Chebat,

” One week after diffusing odors in a shoe store the average bill went from 45$ to 70$ per client. When people come to a shopping mall they have in mind that they want to get out ASAP, but when diffusing an odor clients stay longer and they buy more by doing so. It’s a simple reaction when you feel comfortable in an environment you are going to stay longer because you enjoy being there, so logically if you stay longer the salesman is going to propose more products and make you buy more. ”

If you want greater results you have to combine scent with a visual message.

Philippe Baron
http://www.essens.ca
Scent Marketing Canada.

31/5/2010 bestwicklesscandles:

With these types of stats, why aren’t more retailers using some type of scent in their stores? Sounds like a no brainer to me.

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